If your website hosting service provider offers live chat support, you'll be able to talk with a representative in real-time and find out useful information or get a problem resolved in a timely manner. The main advantage of using chat compared to calling to talk to a live person is that you'll need just a computer with web access, which means that you will not pay any rates in case you're in a different country or state. In addition, it is a lot easier to copy and paste details like domains, usernames or error messages i.e. details which are sometimes hard to give to the other side over the phone. The real-time chat is also a considerably faster way to contact your web hosting provider's support crew in comparison to using a ticketing system. Last, but not least, when some problem needs a little more time to be resolved, you're able to do something different while you wait for guidance on the live chat, so that you will not lose time - something that's not possible when you're on the phone.

Live Chat Support in Shared Hosting

As part of the support services that we provide for all of our Linux shared hosting, we have live chat support which is available twenty-four seven, even on holidays. You'll be able to get in touch with us no matter if you already own an account or not, since we can assist you with pretty much anything, ranging from supplying you with general information about our solutions in case you aren't our customer yet and you're thinking about acquiring one of the plans, to helping you with installing an email account in an e-mail client. Some issues are more complex and time-consuming, so you'll need to take advantage of the ticketing system which is incorporated into our Hepsia website hosting Control Panel, but we can save you time and help you in real time on the live chat for quite a lot of things.

Live Chat Support in Semi-dedicated Hosting

Using the live chat support service that we supply with all our Linux semi-dedicated hosting, you will be able to get the the right answers for any questions you may have or get a lot of issues resolved rapidly. Our service is accessible every day, therefore you will be able to get in touch with a representative even on holidays and weekends. In the event that you're not sure which package would be better for your websites or if our leading-edge cloud hosting platform covers some system requirements, you may come on our live chat before buying anything. If you are a present customer, you're able to get more details about account settings, billing issues and various common tech troubles you may encounter, let's say in case you can't install an email account in a client on your computer. Our live chat will save you time and effort no matter where you are or when you contact us.